Privacy policy

This page contains the privacy policy of WILA B.V. and tells you more about the cookies we use. WILA B.V. places great emphasis on protecting the personal details of its customers. We respect the privacy of our customers and naturally comply with all legal requirements when it comes to data protection and data security. This declaration could be subject to change from time to time. We thus advise our customers to check it on a regular basis. The last change to our privacy and cookies policy was made on: 24 January 2018.

Personal details
Only strictly necessary personal details will be requested, and only with your full knowledge. You can revoke your authorization at any moment in time. To do so, please contact our Sales department by phoning +31 (0) 573 289 850 or via Goorseweg 7, 7241 DB Lochem, We will use your personal details for various purposes: to accept your orders; to deliver your orders; for your personal account; to perform analyses (also look under 'cookies' section); to comply with legal obligations and to contact you (WILA and Authorized Service Partners). We demand our Authorized Service Partners to be equally careful as us when dealing with your details.

We implement strict security procedures in order to, for example, prevent unauthorized access to your personal details. If you wish to file a complaint for violating your personal data, you always have the right to do so via the Dutch Data Protection Authority (AP).

Cookies on
Cookies are small pieces of information stored on your computer when you visit a website, which are then used to e.g. remember your personal preferences. WILA also uses such cookies. You can prevent cookies from being stored, or delete already stored cookies, via your browser. Contact e.g. your browser Chrome, Internet Explorer, FireFox or Safari about the matter when doing so. Please note! If you deactivate these cookies, you will not be able to use all the features in the WILA Webshop.

Several types of cookies are used at WILA:
1. Strictly necessary cookies (functional cookies)
These functional cookies are needed to enable the Webshop to operate. The WILA Webshop does not work effectively without these cookies.

2. Analytical cookies
WILA works with various statistical tools and uses these analytical cookies (with your consent) to, for example, see where our visitors come from and which parts of the Webshop they have visited. These cookies are very important to us when optimizing the site and making it more user-friendly.

3. Re-targeting/tracking cookies
Re-targeting/tracking cookies are used (with your consent) to create an anonymous profile for your surfing behaviour. This means adverts can be adjusted to match your interests.

For an overview of the cookies placed via our web-shop, please refer to our cookies overview. Registered data is only processed by WILA and is never shared with third parties, unless legally necessary.

Cookies: We use cookies to optimize the performance of our website and to meet the information needs of our visitors. By using our website, you are permitting us to place cookies on your computer. Read more about this matter in ourPrivacy and cookies statement.